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ROI vs. TCO: What’s Best for Your Business?
Jul 12, 2016
2 mins

Total Cost of Ownership (TCO) and Return on Investment (ROI) are similar methods of proving cost effectiveness that perform best in different situations. In fact, if you use a TCO tool at the wrong time in the sales process, you are taking big risks. Let's take a closer look at which tool is better for your business.

Do You Need a TCO Tool or a Value Calculator?
Jul 5, 2016
3 mins

Value and total cost of ownership comparisons are important to any B2B sales process. Between them, they attract and justify the selection of your product while building a business case for prospective customers to use when presenting your offering to buying committees and financial approvers. However, they operate in different ways and at different points in the sales cycle. Each tool has a different goal and addresses different pain points, and each is used by a different primary user to different benefit.

4 Steps to Move Conversations From Price to Value
Jun 7, 2016
3 mins

While it may seem like customers only focus on price, many of them actually place a higher importance on other attributes. By skillfully framing the conversation using your knowledge of those attributes, you can move their focus from price to value.

Ways Value Selling Aligns with The Challenger Sale
May 24, 2016
2 mins

The most successful sales reps focus on understanding the customer's business, especially when it comes to solution selling. These sales reps engage in what some have now dubbed “The Challenger Sale.” But what exactly is it and how does it align with value selling? Let’s take a closer look.

How to Use Value Selling to Become a Trusted Business Partner
Apr 26, 2016
3 mins

Traditional marketing wisdom tells us that building customer relationships begins with the sales process. Every product, company and industry has its own unique journey, and it’s our job as B2B solution providers to establish trust, credibility and value every step of the way.

A Smarter Value Selling Process: Flip Your Sales Pitch
Apr 12, 2016
3 mins

Has your sales cycle grown longer and more complex? Are you challenged by new buying behaviors that exclude you in the early stages of discovery? Chances are you’re also faced with more restrictive corporate and financial oversight, which shifts purchasing authority to CFOs and inter-departmental committees. How can you get the attention of buyers and decision makers in such a dynamic sales environment? A proven approach is value selling, a strategy that develops distinct sales messages focused on the bottom line. When all is said and done, prospects want to know how investing in your solution helps save money, increase sales and revenue, and achieve pertinent business goals.

3 Strategies for Improving SaaS Customer Retention Rates
Apr 5, 2016
4 mins

As customer acquisition costs keep rising, savvy SaaS providers are focusing on retention to reduce their churn rates. An initial SaaS purchase is just the beginning of your relationship with a new customer. You must keep earning their loyalty to ensure high renewal rates and avoid financial and reputational damage.

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